Help & Support

Ad-free, privacy-first apps. Contact us below or check the FAQ.

Contact Information
Company
Eternity Gaming, EterGam Informatika (trading as EterGam)
Founder
Andrej Tominc
Address
Cvetna pot 5B, 6320 Portorož, Slovenia (EU)
Email (General)
Email (Android Apps)
Business Registration
Registered in Slovenia (EU)
Reg. No.
9326391000
Tax / VAT ID
19778619 — not VAT registered (non-taxable person)
IBAN
SI56 1010 0006 0768 943
Support Hours
Mon–Fri, 14:00–20:00 CET
FAQ
  • Do your apps collect personal data?
    No. All EterGam apps are privacy-first, ad-free, and do not collect or share personal information.
  • Are the apps free of advertisements?
    Yes. We never display third-party ads in any app.
  • Are EterGam Crypto prices/calculations always accurate?
    Data comes from public APIs and is for informational purposes only; small delays or differences may occur.
  • Do I need an account to use your apps?
    Most apps work without any account, registration, or login.
    For EterGam Reporter Live, we ask for an email only to generate an anonymous unique ID (hash) used for subscriptions and device access control.
    – The raw email is not stored on our servers.
    – You may use any alias; the value serves only to derive the hash.
    – No profiles, no trackers, no third-party analytics.
  • How can I report a bug or request a feature?
    Email dev@etergam.com with details (screenshots, steps to reproduce).
  • Where can I find Privacy Policy and Terms?
    Each application has its own documents on the Android Apps page.
Legal Documents

For full details, please refer to the official documents provided with each application:
Privacy Policy – how your data (if any) is handled.
Terms of Service – conditions for using the app.
Support Guide – specific instructions and contact for each product.
You can find these documents on the dedicated page for every EterGam Android App.